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Generate reply draft

POST /api/inbox/generate-reply

Run the ReplyAgent to draft a reply to an inbox conversation, using workspace GTM context (offers, ICP, personas, case studies) and calendar availability. Returns the drafted message, strategy, confidence, and whether it needs human review before sending.

Parameters

workspaceId
string
Optional workspace ID or slug. Required when this credential can access multiple workspaces and no workspace was configured on the client.
workspaceSlug
string
Required for Clerk auth. Ignored when using API key (workspace inferred from key).
linkedin_account_id
string
Optional connected LinkedIn account UUID used to scope calendar availability and reply context.
conversationrequired
object
Required. The conversation object (must include chat_id).
messages
object[]
Message thread the reply should respond to.
sentimentAnalysis
object
Optional prior sentiment classification (from analyze-sentiment) to ground strategy selection.
allowHostedAi
boolean
Must be true when this operation uses Pipeline hosted inference.

Example

REST requestbash
curl -X POST "https://app.pipeline.help/api/inbox/generate-reply" \
-H "Authorization: Bearer $PIPELINE_API_KEY" \
-H "X-Pipeline-Execution-Policy: hosted-enabled" \
-H "Content-Type: application/json" \
-d '{"conversation":{},"allowHostedAi":true}'

Response

The operation is available, but its typed response schema has not been published yet.

HTTP errors

401
Missing or invalid API key.
403
Authenticated but not permitted for the workspace or resource.
404
The requested resource was not found.
Pipeline REST API reference | Pipeline